Bill Scherkenbach先生訪問 (2006 部分)......『台灣戴明圈：2008年東海戴明學者講座』......2016

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懷念 Bill Scherkenbach及『台灣戴明圈：2008年東海戴明學者講座』http://demingcircle.blogspot.tw/…/bill-scherkenbach2008.html

Bill Scherkenbach先生訪問 (2006 部分)

分類：人物

2007/06/13 12:44

2006年 Bill 訪問台灣數次 我可能與他吃過3-4次晚餐或午餐 現在只用WWS在Simon University 找出一些 以後再補充 hc 2007/06/13 ****** 戴明Deming通信錄：歡迎 Bill Scherkenbach 訪台 2006-06-19 11:10:34 上周，Simon University寫上「歡迎Bill Scherkenbach 訪台」。 周日，我接到他自己整理的榮譽、作品履歷表，就將它轉給陳寬仁老師和品質學會CSQ的關秘書長：「本周wws在台灣。他上回說，願意花一晚與CSQ朋友聚會談一下。如果大家有意思，我可安排，請賜時間。以下是他的”作品”。 鍾漢清」 Selected Significant Works Books ”2000 Quality Yearbook”, edited by John Woods, Chapter on ”Strategic Planning”, 2000. ”Constancy of Purpose Workbook: Strategic Planning Using Quality Methods”, WWS, Sarasota, 1995. ”Continual Improvement Workbook”, WWS, Sarasota, 1995. ”Deming’s Road to Continual Improvement”, SPC Press, Knoxville, 1991. ”The Deming Route to Quality and Productivity: Road Maps and Roadblocks”, CEEPress Books, Washington, 1986. ”Productivity and Quality Through People”, edited by Y.K. Shetty and V.M. Buehler, Quorum Books, Chapter 21- ”Ford’s Major Transition in Continuing Improvement”, 1985. CD-ROM’s/DVD-ROM’s ”Breakthrough Performance Seminar”, iPOD, 2006 ”The Deming Route To Quality and Productivity”, MP3 audio, IMmATA, 2001. ”Breakthrough Performance”, DVD, IMmATA, 2000. ”Breakthrough Performance”, Limited Edition on CD-ROM, IMmATA, 1997. ”Deming: Best Efforts Are Not Enough”, CD-ROM, IMmATA, 1996. Videotapes/Audiotapes ”Mentor of the Month”, audio interview for Crown Council of Dentistry, 2000. ”Advanced Seminar on Quality Management”, University of South Florida, 1999. ”Quality or Else!”, CCM Productions, 1992. ”Top Management Talks... About Quality: Donald Petersen”, Petty Consulting Productions, 1991. ”The Deming of America”, Petty Consulting Productions, 1991. ”The Process of Continuous Improvement”, Bechtel, Inc., 1988. ”Fundamentals of Total Quality Management”, US Department of Defense, 1988. ”Statistical Methods”, Ford Motor Company Video, 1987. Papers, Articles and Publications ”Improve communications with coworkers by flexing your style”, Managing Workplace Conflict, 2001. ”Why One Approach Doesn’t Cover All”, Dynamic Manager Newsletter, 2001. ”The Challenge of Defining the Problem: Is the Firestone Recall a Quality or a Training Problem?”, The New Corporate University Review, 2000. ”The Meaning of Competitiveness”, Quality Data Processing Journal, 1988. ”Performance Appraisal System”, ASQC Quality Congress Transaction, 1985. ”Performance Appraisal and Quality: Ford’s New Philosophy”, Quality Progress, April 1985. ”Recent Statistical Applications”, with J. Siegel, Society of Manufacturing Engineers Conference, 1983. Reports ”Identification of Reliability and Maintainability Requirements for Industrial Energy Conservation RD&D Programs”, US Department of Energy, 1978. ”Study of the Federal Meat and Poultry Inspection System”, US Department of Agriculture, 1977. ”A Study to Determine the Most Effective Interim Assault Amphibian”, Booz Allen and Hamilton, 1975. Major Speeches/Keynotes Six Sigma Exchange, London, 2001. Georgetown University 4-day Deming Seminar, 2000. Ohio Quality and Productivity Forum, Cincinnati, 1999. Institute for International Research, Mexico City, 1994. Correos, Brazil, 1993. Australian Quality Organization, Queensland, Australia, 1993. The Economic Club of Grand Rapids, 1992. NASA Contractors Conference, Pasadena, 1992. Federation of Automotive Products Manufacturers, Queensland, Australia, 1992. British Deming Association Annual Conference, Birmingham, England, 1991. American Electronics Association Productivity Conference, Monterey, 1990. Society of Automotive Engineers Annual Congress, Detroit, 1990. W. G. Hunter Memorial Conference, MAQIN, Madison, 1989. Quality Improvement Symposium, RCIQP, Toronto, 1989. U. S. Department of Defense, Senior Management Briefing, Washington, 1988. Fluidics International Conference, London, England, 1987. Annual Quality Congress, Anaheim, 1986. Major Awards ASQC, Deming Medal, 1993. Engineering Society of Detroit, Gold Award, 1993. American Statistical Association, Fellow, 1990. Quality Data Processing Journal, Best Article Award, 1988. Navy Achievement Medal, 1971.

我上回將Bill的姓拼錯 應該是SCHERKENBACH 才對 由於大家見面的時間很難安排 我建議Bill 一起參加這周四的會 如此 可畢數功於一議/役 不亦方便哉 我 Bill和陳教授等等 約於1800會在學會CSQ附近晚餐 如果那些朋友要一起來 就請通知一聲(自費) 希望這不太冒犯 我會當即席翻譯(如有必要) 有朋自遠方來 不亦樂乎 案--Bill 這兩回來台 身份是Dell 電腦公司之顧問--詳見上上月之品質月刊之廣告 鍾漢清2006-06-20 *--- 有朋自遠方來，不亦樂乎！ 品質學會懇談 2006-06-23 10:55:14 歡迎Bill Scherkenbach先生訪問品質學會，感謝他懇談：「他們」的失敗，就是「我們」的失敗！ 有朋自遠方來，不亦樂乎！ 周 日，我接到Bill Scherkenbach（簡稱WWS）自己整理的榮譽事蹟、作品履歷表，就將它轉給陳寬仁老師和品質學會CSQ的關秘書長：「本周WWS在台灣。他上回 在台灣的時候說，他願意花一晚上，與CSQ朋友聚會，彼此談一下、做朋友、交換心得。如果大家對於這構想有意思的話，我可安排，請賜時間。以下是他自行選 的”重要作品項目”（ Selected Significant Works）。」 由於「大家」分散各地，都很忙於自己的事業，彼此見面的時間很難安排。我建議Bill 一起參加這周四的QKC（品質知識社群）的聚會， 如此，許多人可畢數功於一議/役（我會當即席翻譯(如有必要)；由關先生處知道還有「國際關係委員會」在開會）， 不亦方便哉！（案--Bill 這兩回來台，身份是Dell 電腦公司之顧問--詳見上月之『品質月刊』之廣告。） 我原先希望Bill能和陳教授、林公等朋友（如果那些朋友要一起來，就請通知一聲(自費呵…..)），大約於1800在學會(CSQ)附近晚餐。後來WWS說他約1830才有空（Hanching:I will be offsite at a supplier on Thursday and wont be available until after 1830. I will find out today the time. ）我就通知林公和陳老師：看來似乎周四晚餐要各自解決。他並沒再聯絡我……… 我已與當事者WWS和關先生連絡過，我大概在1840去中正紀念堂大門接他，然後去學會附近吃碗牛肉麵，再去學會，請簡介一下 ，之後我們去QKC。這回 由於聯絡溝通都碰到許多問題，若有不便之處，請原諒。 WWS 為我們講一篇論文摘要。之後，盧瑞彥先生說WWS不同凡饗，從細節處出發（不像一般所謂「大師」放言高談些脫離現實之理論）找出許多值得令人深思之經營管 理盲點。林公孚先生與他談『戴明博士的世界』，WWS再一次強調他的哲學之重點：對於領導者，問對問題遠比其他都重要。他的論文說明一般公司把資料歸檔了 事或「過分近視」，都忘掉統計與品管的根本目標。無獨有偶，這種看法許多人都有共鳴：Peter Drucker did say that the ”leader of the past was a person who knew how to tell and the leader of the future will be the person who knows how to ask… -- Hanching: Thank you for the dinner and the opportunity to speak at CQS. Great group. Any more feedback on what I said? If they do mention that I spoke and what I spoke about, please do not mention my client xxx. I don’t want them to worry that I am criticizing quality over here. Great seeing you again. Hope to be back in August. 2006-06-24 22